Terms and Conditions | Policy
Acceptance of Terms - By purchasing products or using services from Avenue Surgical Instruments & Supplies LLC, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, you must not proceed with your purchase or use our services.
Changes to Terms - Avenue Surgical Instruments & Supplies LLC reserves the right to modify or update these terms at any time without prior notice. It is your responsibility to review the terms periodically for any updates. Continued use of our products or services after modifications constitutes acceptance of the revised terms.
Ordering and Payment
All orders are subject to acceptance and availability.
Prices are subject to change without notice, with the price at the time of purchase applying to your order.
Payment is required at the time of purchase unless otherwise agreed upon.
We accept credit cards and debit cards as payment methods.
Shipping and Delivery
Orders are typically shipped within 2-3 business days.
Delivery times may vary depending on shipping methods and destinations.
Avenue Surgical Instruments & Supplies LLC is not responsible for delays or damage during shipping.
Customers are responsible for all shipping costs, duties, and applicable taxes.
Refund and Return Policy
Unopened Items:
We accept returns for unopened items within 7 days of purchase.
Items must be in their original, sealed packaging and accompanied by proof of purchase.
A refund will be issued to the original payment method, excluding shipping costs.
Opened Items:
Due to the nature of medical supplies and hygiene regulations, opened or used items are non-refundable.
If a refund is issued, shipping costs are non-refundable, and return shipping costs are the customer’s responsibility.